GDPR Readiness

How we're preparing for GDPR

The EU General Data Protection Regulation (GDPR) will set a new standard for how companies use and protect EU citizens’ data. It will replace the EU Data Protection Directive and will take effect May 25th 2018.

At Dash Hudson, we’ve been working hard to prepare for GDPR, to ensure that we fulfill our obligations and maintain our transparency about customer messaging and how we use data.

Our team is dedicated to ensuring that our practices are GDPR-compliant and that we continue to implement industry leading functionality across our platform.

We are fully committed to continuing to enhance the Dash Hudson platform as GDPR best practices are developed.

It’s equally important to us to help you, our customers, understand what the GDPR means for your business in relation to Dash Hudson.

Here’s an overview of GDPR, and how we are addressing it at Dash Hudson:

What’s GDPR?

The EU General Data Protection Regulation (“GDPR”) is a new comprehensive data protection law that comes into effect on May 25, 2018. It will replace existing EU Data Protection law to strengthen the protection of “personal data” and the rights of the individual. It will be a single set of rules which govern the processing and monitoring of EU data.

Does it affect me?

Yes, most likely. If you hold or process the personal data of any person in the EU, the GDPR will apply to you, whether you’re based in the EU or not.

How is Dash Hudson preparing for GDPR?

Our teams have been working to define our GDPR roadmap. We are carefully reviewing processes and data models to make sure we’re meeting ongoing legal obligations, and doing the best thing for our customers and yours.

Here are the main things we’ve been doing to ensure we’re setting up ourselves and our customers up to meet GDPR obligations:

We will respond promptly to data requests

Our customers can easily and fully delete all data linked to an individual user.

Dash Hudson helps you meet your data portability requirements for GDPR. You can easily export all of your data or granular subsets linked to an individual.

We have updated our Data Processing Agreement (DPA)

Strong data protection commitments are a key part of GDPR’s requirements. Our updated data processing agreement shares our privacy commitments and sets out the terms for Dash Hudson and our customers to meet GDPR requirements. This is available for customers to sign upon request.

We have appointed a Data Protection Officer

We have appointed a dedicated Data Protection Officer to oversee and advise on our data management. For anything related to data protection, please email compliance@dashhudson.com.

We are coordinating with our vendors

We are reviewing the compliance of our vendors, assessing their GDPR implementation, and arranging similar GDPR-ready data processing agreements with them.

We are taking new security measures

Security is a priority for us. We have built a robust security framework and continuously review our internal access design to ensure the right people have access to the right level of customer data. More details are available on our Security page.

We’ll keep sharing information on our progress, and we’ll also help our customers and prospective customers be compliant. Some steps you can take are:

How to contact Dash Hudson with Data Queries

At Dash Hudson, we’ve been working hard to prepare for GDPR, to ensure that we fulfill our obligations and maintain our transparency about customer messaging and how we use data.

We have appointed a dedicated Data Protection Officer to oversee and advise on our data management. For anything related to data protection, please email compliance@dashhudson.com.

DISCLAIMER: This website is neither a magnum opus on EU data privacy nor legal advice for your company to use in complying with EU data privacy laws like the GDPR. Instead, it provides background information to help you better understand how Dash Hudson has addressed some important legal points. This legal information is not the same as legal advice, where an attorney applies the law to your specific circumstances, so we insist that you consult an attorney if you’d like advice on your interpretation of this information or its accuracy. In a nutshell, you may not rely on this paper as legal advice, nor as a recommendation of any particular legal understanding. The products, services, and other capabilities described herein are not suitable for all situations and may have restricted availability.